Saturday, July 14, 2007

Corel can kiss my ass!

Corel sucks. There is not other way to say it. I finally took the plunge, plunked down $60 of my hard-earned dollars, and upgraded my copy of Paint Shop Pro from version 9 to version 11.

Big mistake.

I've now had more errors and problems with this version than with any previous version. I know what Corel will say, "In any complex undertaking, there will be problems and issues."

Bullshit.

I'm paying for a program that works! It should WORK! It should NOT crash, it should NOT lose a half-hours work, it should NOT lock up and lose my work! Period. End of story! If it DOES do any of this, then you guys NEED TO FIX IT! (Am I making myself understood here!?!? HELL-OOOOOOOOOOOOOOOO!)

What's worse? Well, I want to send an e-mail to Corel saying, point blank, "WTF?" Guess what happens when you click on the link labelled "e-mail Corel technical support."

I won't bother telling you. I'll let you do it yourself. (Don't forget to use the "Back" button to come back here.)

That's right. The alleged e-mail link, in fact, simply dumps you to the general "Knowledge Base". TRY and find a link that will allow you to e-mail Corel. I can't find one. If it's there, they've done a fair job of hiding it. I've clicked on every link I can find on the page and I cannot find the support e-mail address.

Frankly, by now, it doesn't really matter. I'd only send them e-mail to tell them (a) how much Paint Shop Pro sucks now that Corel is in charge, (b) how much Corel sucks in general and (c) that I don't want anything more to do with either of them.

Corel, you can kiss my ass. I'm done with you. And I will do everything in my power to ensure that everyone in the world knows how much you suck. How much your products suck. And how they should be ANYTHING else before they buy from you.

Good riddance.

Let me IN!

It took me 15 minutes to get into this *(&*#$^! account! I've been to it many times, although I haven't posted much. And now it decided that I was not who it thought I was. It would not accept my password. Mind you, I have my password written down (I keep a list, which there is little chance that some POS hacking from hundreds of miles away will ever see.) I know it was the right one. Then, when the *#&&^! system decided to not let me in, it added a new wrinkle. It put up one of those "Type in the letters you see" boxes.

Two words: F______ YOU!

Either make it so that my password works, or don't bother to put up the *#&! service! I guess I'm getting what I paid for. (It's free.)